dv111 Responsible Gaming — Your safety is our priority
Know your limits, stay in control, and the dv111 support team is always by your side for any concerns.
Why is Responsible Gaming important?
Online gaming is a great form of entertainment, but it stays enjoyable only when you play in moderation and with awareness. dv111 believes that every player's gaming experience should be safe, well-managed, and fun.
Safe entertainment
Gaming should always be seen as a recreational activity, not a source of income. At dv111, we want you to enjoy every session and stay free from stress.
Play within your budget
Only play with money you can afford to lose. Set a daily budget and stick to that limit strictly — this is the core principle of responsible gaming.
Time management
Decide in advance how much time you will spend playing. Long gaming sessions can lead to fatigue and poor decisions. Take regular breaks and spend time with your family.
Emotional control
You should not game when you are angry, frustrated, or under stress. Avoid the urge to place extra bets to chase losses — this only makes the situation worse.
Family and relationships
Do not let gaming affect your family relationships, career, or daily responsibilities. Give your loved ones the highest priority.
For players aged 21+ only
To open an account and play at dv111, you must be 21 years of age or older. Use of an account by minors is strictly prohibited.
Warning signs of problematic gaming
If any of the signs below apply to you or someone close to you, it is important to seek help in time. This is not a sign of weakness — it is a sign of awareness.
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You are spending more than your budget and keep coming back in an attempt to recover lost money.
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You are trying to stop gaming but cannot, or you are failing to reduce the time you spend playing.
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You are spending more time on gaming while neglecting work, studies, or family responsibilities.
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You are hiding the truth about your gaming from family and friends, or lying to them about it.
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Gaming is causing you financial difficulty — you are taking on debt or unable to cover essential expenses.
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You feel restless, irritable, or anxious when you are not gaming.
dv111 Protection Tools
dv111 provides several effective tools to keep your gaming experience safe and controlled. They are easy to use and can be activated at any time.
Set deposit limits
You can set a limit on how much money you are able to deposit per day, per week, or per month. Once a limit is set, it will not be possible to deposit beyond that amount. Reducing a limit takes effect immediately, but increasing one is subject to a waiting period.
Time-Out
If you feel you need a short break, you can pause your account for anywhere between 24 hours and 30 days. During this time you will not be able to log in or play. Once the break period ends, your account will be reactivated automatically.
Self-Exclusion
If gaming has genuinely become a problem, you can apply for a long-term self-exclusion. Through this feature, your account will be completely deactivated for between 6 months and 5 years. You should not attempt to open a new account during this time. Contact [email protected] to activate this.
Reality Check
At regular intervals you will receive a summary of your gaming session duration and your wins and losses. These reminders help you make informed decisions. You can set the frequency of reminders yourself from your settings.
Ask yourself
How healthy are your gaming habits?
Answer the questions below honestly. This is a self-assessment guide — not a place for judgment.
If the answer to any of the above questions is 'yes', please contact our support team. We are always ready to help.
How to use the protection tools
Activating the protection tools at dv111 is very straightforward. You can manage your gaming limits in just a few steps.
Log in to your account
Log in to your dv111 account and go to the profile section.
Find the "Responsible Gaming" settings
From the menu, go to the "Responsible Gaming" or "Account Protection" section.
Choose the tool you need
Activate whichever you need — deposit limit, time-out, or self-exclusion.
Confirm
Confirm the change — reducing a deposit limit and activating a time-out take effect immediately.
Contact us if you need help
If you run into any issues, our team is available via live chat or at [email protected].
Support and contact
If you feel gaming is becoming a problem, speak directly with the dv111 support team. We are here for you.
24/7 Live Chat
Talk to us directly on live chat at any time, for any question. Support is available in both Bengali and English. Our team members are sensitive and helpful when it comes to responsible gaming.
Email support
For any responsible gaming request or advice, email us at: [email protected] — we aim to respond promptly.
Please note: Once a self-exclusion or long-term break is activated, it cannot be cancelled before the full period has ended. Make this decision carefully and feel free to discuss it with our support team if needed.
Frequently Asked Questions
Find answers to common questions about responsible gaming here.
Start gaming safely
Enjoy both fun and safety together. Log in to dv111 and review your protection settings today.